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Contact & Complaints
Effective: 2026-09-18
How to contact GUIDEORA and how to submit a complaint.
Contact details
Store name: GUIDEORA
Business / owner: GUIDEORA
Address: +2348112219347
Email: guideorasupport@gmail.com
Website: https://guide-aura-hub.base44.app
How to submit a complaint
Email us at guideorasupport@gmail.com with your account email, order or transaction reference (if relevant), and a clear description of the issue. We aim to acknowledge complaints promptly and respond within a reasonable time.
What not to send
Never send full card numbers, passwords, PINs, or one-time codes. GUIDEORA staff will never ask for them.
Escalation
If your complaint is not resolved, you may have the right to escalate it to the relevant consumer-protection or data-protection authority in your jurisdiction.
